Website Privacy Policy

 

Last Updated: November 1st 2021

 

Moonstone Fertility ("our", "us", or "we") respects your privacy. The privacy statement describes our practices and policies regarding the collection, use, storage and disclosure of the personal information collected through our websites and interactions with Moonstone Fertility.

 

Moonstone Fertility may offer services subject to separate privacy policies. When you use the IVF Preparation Program the privacy policy specific to that service, as listed below in Supplements and Additional Notices below, shall apply.

 

When you visit our website, or provide personal information to us, we will only use the information for the uses and purposes described in this policy. By continuing to use the website, or by providing your personal information to us, you agree to the practices and policies described in this Privacy Policy.

 

HOW WE COLLECT AND USE INFORMATION

 

We do not require you to register with us to visit our website. We do collect anonymous information, as described below. We may collect your personal information (such as name, email address, or other information) only when you voluntarily give it to us to request information about our services.

 

INFORMATION COLLECTED AUTOMATICALLY/AGGREGATE DATA COLLECTION

 

We track visits to our website and its webpages and use visitor logs to compile anonymous aggregate statistics, (e.g., information such as your web requests, browser type, browser language, domain names, IP address, referring and exit pages, URLs, platform type, pages viewed and the paths you took on our website). We use this information to analyze trends, administer our website, improve our website design, and otherwise enhance our websites and services.

 

USE OF COOKIES/WEB BEACONS

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We may use cookies, both session and persistent cookies, or web beacons on certain webpages and/or html email correspondence to anonymously track visitors, save website preferences or allow us to recognize visits from the same computer and browser. You have the option to disable cookies in your browser and still use our website, although your access to the site may be limited.

 

INFORMATION YOU VOLUNTARILY PROVIDE

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We may use your personal information to contact you regarding an inquiry or to provide you with more information about Moonstone Fertility or other marketing information we believe you may be interested in.

 

WHEN YOU SEND US AN EMAIL

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If you contact us about our website or services, we may retain the content of your email, your email address and our response to you. We may retain your information for a period of time to resolve disputes, troubleshoot problems or for other valid business or legal reasons.

 

HOW TO UNSUBSCRIBE

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You have the opportunity to select certain communication methods from us. Any email from us will include instructions on how to update your personal information and on how to unsubscribe or change your communication preferences. Please follow these instructions to notify us of any changes to your information and/or marketing preferences. You may also unsubscribe or change your preferences at any time by contacting us at contact@moonstonefertility.ca.

 

HOW WE SHARE INFORMATION

 

We do not sell or rent your personal information to any other third party. We only share Personal Information with third parties who are bound by terms at least as restrictive as this Privacy Statement and only in the following ways:

 

AFFILIATES – We may share Personal Information with any of our subsidiaries and affiliates for the purpose of providing our services and improving our offerings.

 

SERVICE PROVIDERS – We share Personal Information with third-party service providers who perform a variety of functions to enable us to provide our services. These service providers only have access to the Personal Information necessary to perform their functions, only act on our behalf and under our instructions, and may not use it for purposes other than to perform such functions.

 

LEGAL – We may disclose Personal Information to courts, law enforcement agencies and other government bodies if we suspect that an individual's use of our website or services involves illegal activity or is otherwise inconsistent with any applicable terms and conditions. We may also disclose Personal Information where we believe that doing so would be in accordance with or required by any applicable law, regulation or legal process.

 

BUSINESS TRANSFERS – In the event of a reorganization, merger or sale, we may transfer any and all Personal Information we collect to the relevant third party involved in the reorganization, merger or sale, with the consent of data subjects if and as required under applicable privacy laws.

 

OTHER DISCLOSURES – We may otherwise disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, to prevent you or others from harm, protect our legal rights, enforce our Terms of Use or any applicable rules, or to protect the rights of others.

 

HOW WE PROTECT INFORMATION

 

We secure information by using reasonable administrative, physical and technical safeguards. We encrypt information transmitted to us using Secure Sockets Layer (SSL/TLS) technology. All information is stored on controlled servers with restricted access. It is important for you to know that, despite using these current technical and industry-recommended practices, it is never possible to fully guarantee against breaches in security.

 

HOW YOU MAY ACCESS INFORMATION

 

You may contact us to notify us of any changes to your name, email address or marketing preferences. If you have provided us with your personal information and would like access to or be able to review the information, you may submit a request to us by sending an email to contact@moonstonefertility.ca.

 

CHILDREN

 

Our website is directed toward adults and Moonstone Fertility does not knowingly collect information or offer services to children under the age of eighteen (18).

 

THIRD-PARTY SERVICES

 

When you visit our website, Moonstone Fertility uses the following third-party analytics services to help us analyze, monitor, and improve our website and services:

 

• Google Analytics – https://policies.google.com/privacy

• LinkedIn – https://www.linkedin.com/legal/privacy-policy

• Facebook – https://www.facebook.com/policy.php

 

Moonstone Fertility does not provide any personally identifiable information to these third-party services. Read more about Moonstone Fertility's use of Cookies here

 

LINKS TO OTHER SITES

 

Our website may contain links to external sites or services. Moonstone Fertility does not maintain these sites and is not responsible for the privacy practices of sites or services it does not operate. You should consult the respective privacy policies posted on these sites.

 

SUPPLEMENTS AND ADDITIONAL NOTICES

 

Some Moonstone Fertility services, such as the IVF preparation program services provided by Moonstone Fertility have separate notices about how such products and services collect and use your Personal Information.

 

Please refer to the relevant notices for these Moonstone Fertility services: Moonstone Fertility IVF Preparation Program Privacy Policy

 

UPDATES

 

We may revise this Privacy Policy from time to time. Changes to this Privacy Policy become effective when the revisions are posted on the website. We encourage you to periodically review this Privacy Policy to stay informed about how we collect, use, and share personal information.

 

HOW TO CONTACT US

 

If you have any questions about this Privacy Policy, please contact us at contact@moonstonefertility.ca.

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© 2021 by Joseph A. Gill, Partner at McKercher LLP Barristers and Solicitors. All Rights Reserved. DO NOT DUPLICATE THIS DOCUMENT (OR ANY PORTION THEREOF). THIS CONSTITUTES COPYRIGHT INFRINGEMENT.